How to fix Sign in/sign up error to Azure Portal - free account :Sign-in failed Error code: interaction_required

Question

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 2ef68939-7556-4847-87ae-17c3f8d43600 Correlation ID: 019c38bb-e50c-7738-8429-886335b1b92b Timestamp: 2026-02-07 15:32:45Z

Answer 1

Hello Yutao Liu,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

Answer 2

Hi Yutao,

This is due to the tenant inactive for considerable amount of time and this error is observed please check the following link and take action as per the requirement - https://learn.microsoft.com/en-us/entra/fundamentals/inaccessible-tenant

Hope this helps.

JS

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