why does community site not know that i am sign in

Question

community site will not let me comment it says that i am not sign in when i am

Answer 1

If the community site is indicating that you are not signed in even though you see your profile picture, it could be due to a session timeout or a browser issue. Here are a few steps you can try to resolve this:

1. Clear Browser Cache: Sometimes, cached data can cause issues with login sessions. Clear your browser's cache and cookies and try signing in again.
2. Use a Private Browsing Mode: Open a private or incognito window in your browser and attempt to sign in again. This can help bypass any session-related issues.
3. Check for Multiple Accounts: Ensure that you are not logged into multiple accounts in the same browser, as this can cause conflicts.
4. Sign Out and Back In: Try signing out completely and then signing back in to refresh your session.

If these steps do not resolve the issue, it may be beneficial to contact support for further assistance.

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References:

• Why can't I use my work email address for a "Personal" account?
• Resolve sign-in issues for Power BI and Fabric