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I let my son sign in to his school (DDSB) google class room account. Since then I cannot use my personal account to login to Azure.com.
After entering password it takes me to the DDSB page and asks for password but I never get past that.
When I try to unlink my account for any organization, Microsoft accounts says I cannot use my personal account to sign into that service as it is for business and schools.
I have tried to use Microsoft support but after hold and being transferred to different queues, I wasn't eventually given a link for azure support, which requires a support ticket to be created and presents me the same sign in loop that I am stuck in.
I have used AI to try and solve this issue and clear out caches, cookies, incognito mode, etc.
but nothing helps.
I event wrote to DDSB support to unlink my account but being a government entity they probably just ignore me.
Please help !
A cloud-based identity and access management service for securing user authentication and resource access
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Hello Jamal Saleh,
Please share your affected email address and tenant details like tenant ID or tenant domain name in Private messages tab.
Hello,
I was able to resolve this issue by removing myself from DDSB organization using this URL that I got for gemini: https://aex.dev.azure.com/me So I am good now.
Thanks for following up.
I was able to solve my problem by using this URL below which showed me an option to remove myself from the DDSB organization.