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Install Office Home 2024

Esther Shwartzman 0 Reputation points
2026-02-07T19:00:17.1033333+00:00

I purchased two licenses of Office Home 2024. Order number ##6752308594. I successfully installed one computer using the product key I received in the email. I am unable to install Office on the second computer and I receive an error message. May be I need 2 Product keys and I received only one? The most convenient way for me to communicate is via chat with a support agent who can guide me step by step. Please help me.

Thank you.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Stefan Blom 335K Reputation points MVP Volunteer Moderator
    2026-02-07T19:09:05.2266667+00:00

    You are correct in assuming that you need two licenses to install Office Home 2024 on two computers, because a single license will only let you install on one computer (PC or Mac).

    I take it you didn't buy directly from Microsoft? Contact the seller and try to find out why you didn't receive the product key for the second purchase.

    You can associate more than one perpetual license with the same account and, once that has been done successfully, you install Office using your account at https://account.microsoft.com/services .

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  2. Q&A Assist
    2026-02-07T19:00:26.6233333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To install Office Home 2024 on a second computer, you will need to ensure that you have a separate product key for that installation. Each license typically comes with its own product key, so if you only received one key, that would explain why you are unable to install it on the second computer.

    Here are the steps you can follow:

    1. Check Your Purchase: Verify if you indeed purchased two licenses and if you received a second product key in your email or purchase confirmation.
    2. Sign in to Your Microsoft Account: Go to the Microsoft account Services & Subscriptions page and sign in with the account you used to purchase Office Home 2024. You can check if the second license is listed there.
    3. Contact Support: If you do not have a second product key, you may need to contact Microsoft Support for assistance. They can help you retrieve your product key or resolve any issues with your purchase.

    If you prefer to chat with a support agent, you can initiate a chat through the Microsoft support website for step-by-step guidance.

    References:

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