I can't find Ms Project Professional in the list of resources to download

Question

these are the instructions but I am not able to find Project Professional 2019

Answer 1

Dear @Roett Joanne,  

Thank you for posting your question in the Microsoft Q&A forum.   

I understand you’re following the instructions provided by your school, but you’re unable to find Project Professional 2019 in the download list. 

Since your school’s instructions are the primary guidance for accessing the correct license, I recommend following their steps first. After reviewing the process, I have outlined the steps clearly below, along with two additional options you can try if the app still does not appear in your download list: 

Option 1: Follow your school’s instructions 

Step 1: Open a private or incognito browser window to avoid issues with old cached data. 

Step 2: Copy and paste the link provided by your school. 

Step 3: Scroll down until you see the “Microsoft Imagine Software (Project, Visio, Access) Shop Imagine / Azure Dev” section and select it. 

Step 4: Sign in using your school account and enter any required personal information accurately. Even a small typo may prevent the system from validating your account. 

Step 5: Verify your school account when prompted. 

Step 6: Navigate to Education/Overview, Learning resources > Software, then search for “Project”. 

Step 7: Select “View key” and make sure to copy the product key. 

Step 8: Proceed to download the software. 

Step 9: Once the installation file has downloaded, open it and follow the prompts. When asked, enter the key you copied earlier to activate your license. 

These steps help the system recognize the Project license assigned by your school and ensure the installation activates successfully. 

Option 2: Install Project through your Microsoft 365 account 

If your school has assigned you Project Plan 3, Project Plan 5, or a combination of Planner and Project licenses, you may be able to install the Project Online Desktop Client directly from your Microsoft 365 portal. 

Step 1: Open a private or incognito browser window. 

Step 2: Sign in with your school account at office.com. 

Step 3: Go to Apps. 

Step 4: Select Install apps. 

Step 5: Choose Microsoft 365 apps, then go to Apps & devices. 

Step 6: Select Install Project. 

Option 3: Contact your school’s IT administrator 

If the application still does not appear even after trying the options above, your school’s IT administrator will be able to check your account licensing directly. I recommend asking them to confirm whether the Project license has been assigned correctly and to assist you with downloading the appropriate version. 

If you are not sure who your school’s administrator is, you can refer to this link: How do I find my Microsoft 365 admin? - Microsoft Support 

As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into performing deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.  

I hope this information is helpful. If you have any questions or need further support, please don’t hesitate to reach out at any time. 

Thank you for your patience and understanding. 

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