WORD KEEPS FREEZING IN MY IMAC 24

Question

What's happening? Microsoft Word keeps freezing up on my iMAc 24 - it is truly a nuisance as I am writing a book.

I have no idea of what a child tag is.

Please advise.

thank you,

Mily

Answer 1

If Microsoft Word keeps freezing on your iMac, there are several potential causes and solutions you can try:

1. Check for Updates: Ensure that you have the latest version of Microsoft Word and macOS installed. Updates often include bug fixes that can resolve freezing issues.
2. Disable Add-ins: Sometimes, add-ins can cause Word to freeze. Try disabling any add-ins you have installed to see if that resolves the issue.
3. Check Document Size: If your document contains excessive tracked changes or comments, it may slow down Word. Consider accepting or rejecting changes and removing unnecessary comments.
4. Reset Word Preferences: Corrupted preferences can lead to freezing. You can reset Word preferences by renaming the preferences file, which forces Word to create a new one.
5. Reinstall Word: If the problem persists, consider uninstalling and then reinstalling Microsoft Word to ensure a clean installation.
6. Check for Conflicting Software: Sometimes, other software running on your Mac can conflict with Word. Try closing other applications to see if that helps.

If these steps do not resolve the issue, you may want to reach out to Microsoft support for further assistance.

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References:

• Word slows or stops responding if there are excessive tracked changes or comments