I am STILL waiting for my $179 refund that you took from my visa account on the 2nd of February

Question

why have I not received my refund of $179 taken from my visa account without my permission

Answer 1

If you are still waiting for your refund of $179, it is recommended to contact Microsoft directly for assistance. Since this situation may involve sensitive personal information, reaching out to customer support is the best course of action. You can do this by visiting the Microsoft support page, signing in to your Microsoft account, and selecting the appropriate product to get help with billing and payment issues.

Here are the steps you can follow:

1. Go to the Microsoft support page.
2. Sign in to your Microsoft Account.
3. Select the product you need help with.
4. Click "Get Home support" and describe your issue.
5. Click the "Contact Support" tab.
6. Choose "Billing and Payment updates" and follow the prompts to chat with a support agent.

This will help ensure that your refund issue is addressed properly.