Microsoft Store doesn't let me download my stuff from it

Question

is problem ko solve kis taraka sa kar sakta hai please send me steps to problem solve

Answer 1

Language note: Since the original post mixes Hindi and English and the locale is en‑us, I’ll provide my answer in English for convenience. If you prefer another language, please let me know.

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Good day babal baloch!

Thank you for reaching out to the Q&A forum.

I understand you couldn't download softwares from Microsoft Store on your Windows 10. Here's what you can try:

1. Check Microsoft Store Install Service

Press Win + R, type services.msc

Find Microsoft Store Install Service > double‑click.

If status is Running, right‑click and select Restart.

If disabled, set to Automatic, click Start, then OK.

Also, make sure Background Intelligent Transfer Service (BITS) is running, as it handles downloads.

2. Disable VPN/antivirus temporarily to rule out interference.

Tip: If needed, try changing region to United States to see if it helps.

3. Reset or repair Microsoft Store app:

Press Win + R, run wsreset.exe

Go to Settings > Apps > Installed apps > Microsoft Store > Advanced options and choose Repair or Reset.

Log out of the Store, then sign back in with your Microsoft account.

4. Try the website version

As a workaround, try downloading apps from https://apps.microsoft.com/home to see if it helps.

Please let me know how it goes or if you need further support!

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Answer 2

u could try resetting the Store app once… that usually clears these stuck downloads. if it still won’t move, sign out/in with the same MS account u bought the apps with and try again.