Hey there! Nice to meet you!
Based on your description, kindly try to perform the following workarounds:
- Sign out of your account, restart your device, and then make sure you’re signing back in with the same Microsoft Rewards account you used when searching for points.
- Clearing the cache of your Bing app/browser.
- Disconnect from the VPN or Proxy server.
- Using different devices and network services.
- Try waiting at least 24 hours, as there could be an issue within the server.
If the issue persists after 24 hours, please contact Microsoft Rewards Support for further assistance, as they have the tools and resources to properly investigate this case:
https://rewards.bing.com/support
Thank you for your understanding! Please feel free to let me know if you need anything else.
Best Regards,
Darhyl