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What to do if I don't have a bit locker and my computer has a bit locker screen on

ryan dalmacio 0 Reputation points
2026-02-08T09:23:46.24+00:00

Hello, there, Microsoft team. There seems to be a problem with my computer. It shows that I have a bitlocker screen on my computer, but it turns out I don't have a bitlocker recovery key for it and i dont know why i have it if i dont have one. And I need help with that

Windows for home | Windows 11 | Security and privacy
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  1. DaveM121 849.6K Reputation points Independent Advisor
    2026-02-08T10:43:38.0666667+00:00

    If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

    https://account.microsoft.com/devices/recoverykey

    Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the laptop?

    If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.

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