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Unable to sign into my Azure account

Rida Naz 20 Reputation points
2026-02-08T14:04:32.3166667+00:00

Hello @AzureSupport, I'm unable to sign into my Azure account due to tenant inactivity block.

Error Details: Error AADSTS5000225 - Tenant blocked due to inactivity

Trace ID: 42f93ed3-3e34-406b-9c5d-087d12a69e00

Correlation ID: 019c3d8b-c56d-785b-93ea-57c5060b641c

Timestamp: 2026-02-08 13:58:17Z

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
  1. Sridevi Machavarapu 22,705 Reputation points Microsoft External Staff Moderator
    2026-02-09T05:57:56.9766667+00:00

    Hello Rida Naz,

    This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

    https://portal.azure.com/<tenant-ID>

    Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

    And the tenant will be restored successfully.

    If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

    1 person found this answer helpful.
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