Audio output

Question

All that I've plugged into my laptop is a second screen monitor and a playstation 4 controller and for some reason the original volume that use to come out of my laptop has gone - can't even find it in settings to place it back. My output audio is either speaker (Realtek(R) audio) and headset earphone (wireless controller). I dont understand why this has happened - can anyone help me?

Many Thanks

Dyfan

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Moderator: Moved from Microsoft Copilot | Microsoft 365 Copilot | Development

Answer 1

Hi,

If the laptop's output driver is Realtek, would you change it to Realtek, or would you prefer to use the sound from the monitor or a second monitor?

What is the laptop model?

Thanks