Bing Not Displaying our Logo – Troubleshooting Help Needed

Question

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Hi there,

I've noticed that our logo isn't showing up in Microsoft Bing search results, even though everything appears to be set up correctly on our end. Here's what we've verified so far:

What we've implemented:

• Added logo using Open Graph (og:image) and Schema markup (logo property)
• Confirmed website ownership in Bing Webmaster Tools
• Double-checked that the image URL is fully accessible with no robots.txt blocks

Our website: https://gomoroccotour(.)com/

Additional context:

• Logo displays perfectly in Google Search results
• Bing Webmaster Tools shows no errors in the URL Inspection tool for our homepage

Questions:

• Are there Bing-specific requirements for logo display that differ from Google?
• Could this simply be a caching or indexing delay on Bing's side?

Any guidance or troubleshooting steps would be greatly appreciated!

Best regards,
Hassan

Answer 1

To troubleshoot the issue of the your logo not displaying in Bing search results, consider the following points:

1. Bing-Specific Requirements: While you've correctly implemented Open Graph and Schema markup, Bing may have specific requirements or preferences that differ from Google. It's essential to ensure that the image meets Bing's recommended specifications, such as size and format. Check Bing's guidelines for logos and images to confirm compliance.
2. Caching or Indexing Delay: It is possible that the logo is not appearing due to a caching or indexing delay on Bing's side. Even if the URL Inspection tool shows no errors, it may take some time for Bing to update its index with new or modified content. You can try submitting the logo URL directly through Bing Webmaster Tools to expedite the indexing process.
3. Image Accessibility: Ensure that the image is not only accessible but also loads quickly. Slow-loading images can sometimes lead to display issues in search results.
4. Check for Errors: Although you mentioned there are no errors in the URL Inspection tool, it's still worth checking other sections of Bing Webmaster Tools for any potential issues that might not be immediately apparent.
5. Monitor Changes: After making any adjustments, monitor the search results over several days to see if the logo appears. Sometimes, it can take a while for changes to reflect in search results.

If the issue persists, consider reaching out to Bing support for further assistance.

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References:

• Force Bing Webmaster Tools to index your site (optional)
• How to remove cached image in Bing? - Microsoft Q&A