Computer Crash

Question

My computers have been crashing these past few days. System and drivers are up to date. I am not sure what is happening.

Here are my dump files

https://1drv.ms/f/c/5c94ef162da8de01/IgDtMw-LPAVYS52voJw0c6JJAWfrqEFy5eKVfSfu4AuqNiU?e=3zPN7N

Thank you for the help

Answer 1

Your minidump files just indicate generic memory (RAM) corruption no specific cause of the crashes is listed

1

The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

2

If no RAM errors are found, to try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://learn.microsoft.com/en-us/answers/questions/4377096/(article)-driver-verifier-tracking-down-a-mis-beha?forum=windows-windows_10-update&referrer=answers

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Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail