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my microsoft 365 apps ex excel will not open

James Diienno 20 Reputation points
2026-02-08T17:59:33.1266667+00:00

my apps will not open it states to repair and that does not work

Microsoft 365 and Office | Excel | For home | Windows
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  1. Q&A Assist
    2026-02-08T17:59:39.71+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Microsoft 365 apps, including Excel, are not opening and the repair option is not working, you can try performing an Online Repair. Here are the steps to do this:

    1. Close all Office apps (Excel, Word, Outlook, etc.).
    2. Open Settings on your Windows device.
    3. Go to Apps > Installed apps.
    4. Find Microsoft 365 (or Office) in the list.
    5. Click the three dots next to it and select Modify.
    6. Choose Online Repair and confirm.
    7. The repair process may take 15-30 minutes, so do not cancel it even if it seems slow.
    8. Restart your PC once the repair finishes.
    9. After restarting, try opening Excel again to see if the issue is resolved.

    If the problem persists, further troubleshooting may be needed, such as uninstalling and reinstalling Office or checking for any remaining corrupted files.

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  1. James Diienno 20 Reputation points
    2026-02-08T18:06:24.83+00:00

    after going to my apps Microsoft 365 i hit repair after a few minutes it states something went wrong

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  2. James Diienno 20 Reputation points
    2026-02-08T18:05:14.2633333+00:00

    after going to my apps Microsoft 365 i hit repair after a few minutes it states something went wrong

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  3. James Diienno 20 Reputation points
    2026-02-08T18:02:11.7266667+00:00

    I tried to repair and it comes back as something went wrong

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