how to fix error 30015-45 (2147943792) with office 365 and windows 10

Question

issue with office 365. tried to do a repair failed. now can't uninstall or repair. It is unusable. unable to uninstall office busy

Answer 1

To fix the error 30015-45 (2147943792) with Office 365 on Windows 10, you can try the following steps:

1. Restart Your Computer: Sometimes, simply restarting your computer can resolve issues where Office is busy or cannot be uninstalled.
2. Use the Microsoft 365 Uninstall Troubleshooter: This tool can help you remove Office completely. Make sure you are using the same Windows device on which Microsoft 365 or the Office product is installed. You can find the troubleshooter on Microsoft's support site.
3. Manual Uninstall: If the troubleshooter does not work, you may need to manually uninstall Office. You can do this by going to "Apps & Features" in Windows Settings, selecting Microsoft Office, and choosing to uninstall. If this fails, you may need to delete any remaining folders related to Office and clean the registry carefully.
4. Repair Office Installation: If you can access the Office applications, try performing a full repair. Go to Settings > Apps, find Microsoft Office, select it, and choose "Modify" then "Online Repair".

If these steps do not resolve the issue, consider checking for any other applications that might be interfering with the uninstall process or consult Microsoft support for further assistance.

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References:

• Error messages when you try to uninstall Microsoft Office 2013
• Microsoft 365 Apps activation error: "We've run into a problem with your Office 365 subscription"