printer not printing from my computer and trobleshooting sent me herw

Question

Printer not printing from computer ,not sure what to do,did troubleshooting and it sent me here?

Answer 1

Greetings!

This is Tin, looks like you're unable to print. Let me help you.

May I know when did the issue start? Is there any changes made before you got this issue?

Kindly send the version or build of your Windows (Please press Windows key+R and type winver and hit enter)

May I know the make and model of your printer?

What is the exact error message or code that you're getting when trying to print?

Will wait for your response.

Thanks,

Tin

Answer 2

If your printer is not printing from your computer, there are several troubleshooting steps you can follow to identify and resolve the issue:

1. Check the Printer Connection: Ensure that the printer is properly connected to your computer or network. For wired printers, verify that the cable is securely plugged in. For wireless printers, make sure it is connected to a functioning Wi-Fi network.
2. Check Printer Status: Look at the printer's display panel or check the printer status on your computer. If the printer is in a Stopped state, there may be an error such as Out of toner or Off-line.
3. Restart the Printer: Turn off the printer, wait about 30 seconds, and then turn it back on. This can often resolve temporary issues.
4. Run the Printer Troubleshooter: Use the built-in printer troubleshooter on your Windows computer. Go to Settings > System > Troubleshoot > Other troubleshooters, and then select Run next to Printer.
5. Reinstall the Printer Driver: Right-click your printer in Device Manager, select Uninstall device, restart your computer, and then reinstall the driver. If the driver is the latest version, try switching to a generic in-box driver.
6. Check Disk Space: Ensure that there is enough disk space available on your system drive for spooling print jobs. If there isn't enough room, larger jobs may fail.
7. Verify Printer Properties: Right-click the printer icon, select Properties, and check the device status message for any indications of problems or error codes.

By following these steps, you should be able to identify the cause of the printing issue and take appropriate action to resolve it.