onedrive iphone won't open

Question

I was on a chat and you gave me instructions but then closed the wondow so fast that I could not see the instructions.

I am so frustrated at this ridiculous website going round and round incircles to find anything but still can't get help

i can't open the conversation history.

I need to open the onedrive app in my iphone but the app will not open after using the authenticator.

I have unistalled and reinstalled

Answer 1

If you're having trouble opening the OneDrive app on your iPhone after using the authenticator, here are some steps you can try:

1. Check for Updates: Ensure that your OneDrive app is updated to the latest version. Go to the App Store, search for OneDrive, and see if there's an update available.
2. Restart Your iPhone: Sometimes, simply restarting your device can resolve app issues.
3. Reinstall OneDrive: Since you've already uninstalled and reinstalled the app, make sure to restart your phone after reinstalling to see if that helps.
4. Check Your Internet Connection: Ensure that your iPhone is connected to the internet, either through Wi-Fi or cellular data.
5. Reset Network Settings: If the problem persists, you might want to reset your network settings. Go to Settings > General > Reset > Reset Network Settings. Note that this will erase saved Wi-Fi passwords.
6. Contact Support: If none of the above solutions work, you may need to contact Microsoft Support for further assistance. You can do this by searching for "Get Help" in your device and following the prompts to connect with a live agent.

If you continue to experience issues, please let me know!