How to contact Microsoft 365 admin to verify the licensing and account settings for the shared accounts.

Question

How to contact Microsoft 365 admin to verify the licensing and account settings for the shared accounts.

Answer 1

To contact your Microsoft 365 admin regarding licensing and account settings for shared accounts, you can follow these steps:

1. Identify the Admin: The person who signed up for the Microsoft 365 subscription typically has admin permissions. If you are unsure who that is, you can ask your colleagues or check with your internal help desk or technical support team.
2. Reach Out: Once you identify the admin, you can contact them directly via email or in person to discuss your licensing and account settings.
3. Provide Details: When you contact the admin, make sure to provide specific details about the shared accounts you are inquiring about, including any issues you are facing or information you need regarding licensing.

If you are unable to find your admin or need further assistance, you can submit a support request through the Microsoft 365 admin center if you have access to it.

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References:

• Overview of the Microsoft 365 admin center
• Get support for Microsoft 365 for business