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Unable to schedule an exam for certification

Usmani, Chand 20 Reputation points
2026-02-09T06:50:55.5766667+00:00

I have been trying to schedule an exam for certification, when i click schedule exam the portal takes me to a page to enter my address but throws an unexpected error after entering address and clicking next, It says contact your site support team.

Microsoft Edge | Browser crashes or stops working | Windows 11
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  1. Q&A Assist
    2026-02-09T06:51:03.02+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that the unexpected error you are encountering when trying to schedule your certification exam may be due to your account being blocked by Pearson Vue. This typically happens because of multiple failed payments. To resolve this issue, you should contact Pearson Vue support to get the block lifted. You can find the contact information on the Microsoft Certification Support page.

    If you continue to experience issues, you may also want to reach out to the Microsoft Certification Support Forum for further assistance.

    References:

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