Entra ID Increase quota limit on my tenant

Question

Entra ID Increase quota limit on my tenant

Muhammet Dilber 45

Hello,

I synchronized my objects in local Active Directory with Entra ID to Azure Active Directory. After the operations, I receive a warning that the Tenant object quota has been exceeded. The usage rate appears to be 180%, and I receive quota warnings when creating users or adding new groups in the portal.

An Azure Active Directory call was made to keep object in sync between Azure Active Directory and Exchange Online. However, it failed. Detailed error message: The directory object quota limit for the Tenant has been exceeded. Please ask your administrator to increase the quota limit or delete objects to reduce the used quota.

I cannot establish a connection with Graph Explorer due to the quota exceeding. What can I do about this?

Note: There are 2 different private domains verified and registered in the portal.

Rukmini 30,615 Reputation points Microsoft External Staff Moderator

2026-02-09T10:48:32.3033333+00:00
Hello Muhammet Dilber

Please share the response with me via private message.

If the quota limit has been exceeded in your tenant, I’ll need the following details to engage the engineering team for a potential increase:

Tenant ID

Global Admin Email address

Verified Custom Domain Name

Is this EDU tenant?

Requested new quota limit

Total user count in the tenant

Estimated growth rate (e.g., 1K users/month)

Any existing object lifecycle management policies in place to help mitigate future issues

Is it a PROD tenant?

Typically, quota increases aren’t provided for development or test tenants. If your tenant is used for development or testing, please let me know if you can reduce usage by deleting inactive or unused objects. If that’s not possible, kindly provide a justification and specify the minimum increase amount required.

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Rukmini 30,615 Reputation points Microsoft External Staff Moderator

2026-02-09T10:48:32.3033333+00:00

Hello Muhammet Dilber

Please share the response with me via private message.

If the quota limit has been exceeded in your tenant, I’ll need the following details to engage the engineering team for a potential increase:

Tenant ID

Global Admin Email address

Verified Custom Domain Name

Is this EDU tenant?

Requested new quota limit

Total user count in the tenant

Estimated growth rate (e.g., 1K users/month)

Any existing object lifecycle management policies in place to help mitigate future issues

Is it a PROD tenant?

Typically, quota increases aren’t provided for development or test tenants. If your tenant is used for development or testing, please let me know if you can reduce usage by deleting inactive or unused objects. If that’s not possible, kindly provide a justification and specify the minimum increase amount required.

Answer 1

Rukmini 30,615 Microsoft External Staff Moderator

Hello Muhammet Dilber

The engineering team has raised the quota on your tenant since your organization surpassed the default Microsoft Entra service limit.

You can check and confirm if the directory object quota limit has been increased.

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

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Entra ID Increase quota limit on my tenant

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