Microsoft Arc Mouse Problems

Question

My Arc mouse sometimes does not work when selecting a function such as open or save

Answer 1

Settings → Bluetooth & devices

Remove Microsoft Arc Mouse

Restart PC

Pair again

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Resetting Your Foldable Mouse

Power off: Flatten the mouse completely to turn it off.

Remove the batteries: Turn the mouse over, open the battery compartment, and take out both AAA batteries.

Discharge the capacitors: Leave the batteries out for 10–30 seconds to ensure the internal components fully reset.

Reinstall the batteries: Insert both batteries back into the compartment.

Reconnect: Curve the mouse to power it on. If it doesn't reconnect automatically, press and hold the pairing button on the bottom for 5–7 seconds until the indicator light flashes.

Answer 2

If your Microsoft Arc Mouse is experiencing issues when selecting functions like open or save, it could be related to several factors. One common cause is the presence of mapped network drives that are either nonexistent or currently offline. When you attempt to access these drives, it can cause delays or unresponsiveness in applications, including when using your mouse to select options.

To resolve this issue, you can try disconnecting any network drives that may be causing the problem. Here are the steps you can follow:

1. Right-click on My Computer (or This PC) and select Disconnect Network Drive.
2. In the dialog box, select the drive you want to disconnect and click OK.
3. Repeat this process until all problematic drives are disconnected.

This should help improve the responsiveness of your Arc Mouse when selecting functions in applications.