Not received LinkedIn premium link.

Question

I signed up with edu email for Microsft 365 but haven't received LinkedIn premium link. It's been already more than 3 month. When I go to the Subscription section in microsoft 365 dashboard, it only shows microsoft 365 premium, but didn't show LinkedIn premium. I haven't received any email from microsoft store in my email even in spam or junk folder. Move from: Microsoft 365 and Office | Subscription, account, billing | For education | Windows

Answer 1

Hello Sanjog Gaihre,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with receiving LinkedIn Premium for free through your school account. I truly understand how you feel. Let me assist you go through this situation.

With your situation, you’re trying to redeem the free LinkedIn Premium Career that comes with the new Microsoft 365 Premium Higher Education Bundle. This offer gives students 12 months free of:

• Microsoft 365 Premium
• LinkedIn Premium Career

To receive LinkedIn Premium, Microsoft sends you a separate email with a one‑time‑use LinkedIn token 24–72 hours after your Microsoft 365 Premium order — but this can now take up to 7 days.

If LinkedIn says your account “isn’t found,” it almost always means your academic verification didn’t complete or the token email hasn’t been issued yet.

Therefore, I suggest you:

1. Make sure you used a right school email domain

It must be your official school-issued email (e.g., .edu, or institution-specific). Personal accounts like Outlook, Hotmail, Gmail, or Yahoo do not verify.

2. Verification happens automatically — there’s no manual “verify me” button

When you redeem the offer on the Microsoft site, verification runs in the background. If you used a personal Microsoft account without linking your school email, eligibility will fail.

3. The LinkedIn Premium activation email can take up to 7 days

Please wait within 7days.

4. Check ALL mail folders

Microsoft specifically says to check:

• Junk
• Spam
• Promotions
• Other filters

5. You must be a new LinkedIn Premium subscriber

If you currently have or recently had:

• LinkedIn Premium Career
• Business Premium
• Sales Navigator
• Recruiter Lite

…you cannot redeem the student offer.

6. LinkedIn Premium won’t activate until Microsoft confirms your student eligibility

Your Microsoft 365 Premium must show verification success (green check mark during sign-up).

I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.

Best Regards,

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Answer 2

It seems that you are experiencing issues with not receiving the LinkedIn Premium link after signing up for Microsoft 365 with your educational email. Here are some steps you can take to troubleshoot this issue:

1. Check Subscription Status: Ensure that your Microsoft 365 subscription includes LinkedIn Premium. Sometimes, the benefits may not be clearly listed in the dashboard.
2. Email Verification: Make sure that the email address you used for signing up is correct and that you have access to it. Check for any emails from Microsoft Store, including in your spam or junk folders.
3. Contact Support: If you have confirmed that your subscription should include LinkedIn Premium and you still haven't received the link, consider reaching out to Microsoft support for assistance. They can provide more specific guidance based on your account status.
4. Wait for Activation: Sometimes, it may take a while for the LinkedIn Premium activation to process. If it has been over three months, contacting support would be advisable.

These steps should help you resolve the issue or at least provide clarity on the situation.