Missing Certification

Question

I am writing to inquire about my SC-100 Microsoft Cybersecurity Architect certification. I took the exam on January 3, 2026, and successfully passed, but I have not yet received my certificate.

Could you please assist in checking the status of my certification or advise on any additional steps required from my side?

Thank you for your support. I look forward to your response.

Answer 1

Exams are not certifications. The SC-100 exam is only part of the requirements for the Cybersecurity Architect Expert certification. You must also hold an active Associate certification from this list https://learn.microsoft.com/credentials/certifications/cybersecurity-architect-expert/#certification-prerequisites

Answer 2

To inquire about your SC-100 Microsoft Cybersecurity Architect certification and the status of your certificate, it is recommended that you contact Microsoft Credentials Support. They specialize in issues related to certificates and can assist you in verifying your certification status and resolving any issues you may have.

You can reach out to them by following these steps:

1. Go to the Microsoft Credentials Support page.
2. Sign in with the Microsoft account you used for your certification exam.
3. Fill in the required details and submit your request.

Please note that it may take up to 72 business hours for the support team to respond.

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References:

• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• Missing Exams or Certifications