Hello,
What does the program show when you open it? Could you provide a screenshot so I can take a look? Thank you.
Right‑click the program’s .exe file.
Select “Properties.”
Open the “Compatibility” tab.
Check “Run this program in compatibility mode for:”
Then try the following options one by one:
Windows 10
Windows 8
Windows 7
Click Apply → OK, then run the program again.