Google maps showing wrong location and it is not a VPN issue.

Question

My location has showed I am in Brazil for months and I have been trying to figure out why. I do not have a VPN and I constantly see the reason why and fixes only being VPN usage, I am stomped and just want my location to be correct. It happens on every search engine that I am on, everything defaults to Portuguese yet I have my location set to the United States.

Answer 1

Dear @Olivia B,

Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:

Fixing Incorrect Location on Windows 11

• Open Settings > Privacy & security >Location.
• Ensure Location services is toggled On.
• Under Default location, click Set default and manually select your correct location.
• Scroll to Location history and click Clear to remove cached location data.
• Restart your computer to apply the changes.

Check time & region

• Open Settings > Time & language > Adjust the "Date & time" and "Language & region" based on your location.

I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.

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