Microsoft Office Showing Activation Error Despite Being Pre-Installed

Question

Hello,

I’m having an issue with Microsoft Office (Word, PowerPoint, and Excel) on my computer. I purchased this computer directly from a store, and Microsoft Office came pre-installed and fully activated at the time of purchase. Everything worked normally, and I never had to manually activate anything.

However, after a few years of use, I’m now constantly seeing activation messages saying that Office is not activated. This issue appears across all Office apps, including Word and PowerPoint. I haven’t changed my hardware or knowingly modified anything related to my license.

I’m confused as to why this is happening, since the software was already activated when I bought the computer. I urgently need a solution, as I rely on these applications and would prefer not to continue using the web versions.

I’d really appreciate your help in resolving this as soon as possible.

Answer 1

Answer 2

Answer 3

Hello,

Can you please type cmd in the search on the taskbar, and press enter to launch Command Prompt, then run these commands one at a time.

cscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus cscript "C:\Program Files\Microsoft Office\root\Office16\OSPP.VBS" /dstatus
cscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus 
cscript "C:\Program Files (x86)\Microsoft Office\root\Office16\OSPP.VBS" /dstatus

Then please share a screenshot. Thanks!