Account detail incorrect in Outlook but not in other apps

Question

Just repurchased Microsoft 365 Family, but under Account Details, it shows ******@outlook.com instead of my account details.

No idea where this came from. I have deleted my Outlook account, and it only does this when I open Outlook. All the other apps have my account and email address. Any ideas?

Answer 1

Hello

Do you mean only when you go to www.outlook.com on the web?

If so, it sounds like you are using a third party email address, such as Gmail or Yahoo, as the sign-in username/alias for your Microsoft account. Is that correct?

When your Microsoft account uses a non-Microsoft email address, it does not have its own email functionality. The actual sending and receiving of emails still happens through your third party email provider. The third party email address servies as username only. Nothing more,

www.outlook.com is the web-based email for outlook.com and hotmail.com addresses only. Hence, when you go there, apparently it cannot perform email functions for your third party email, so it shows a native outlook.com placeholder email.