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A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000225 - Tenant - Rest Access
Garner R Buckley III
0
Reputation points
I am unable to access tenant. Please assist. AADSTS5000225
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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VEMULA SRISAI 9,745 Reputation points Microsoft External Staff Moderator2026-02-10T01:11:27.25+00:00 Hello Garner R Buckley III,
The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.
To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.
We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.
Once we have the requested details, we can proceed with your account reactivation
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