how do i download the HEIC Pro app I just purchased

Question

i just paid for the HEIC Pro App but none of my correspondence gives me the ability to open and use the app.

Answer 1

Hello !

You should be able to install the app by opening the Microsoft Store on your PC, clicking on Library, and looking for your app.
Then, click on the blue Install button.
If the HEIC Pro app does not appear in the Library section, click here to directly access the app's page in the Microsoft Store : https://apps.microsoft.com/detail/9PDKQVHQZNFM and click on the Install button.

Please let me know if you have any other question !

Answer 2

To download the HEIC Pro app that you just purchased, you typically need to follow these steps:

1. Open the Microsoft Store on your Windows device.
2. Sign in with the same Microsoft account that you used to purchase the app.
3. Go to the Library section or select Downloads and updates from the menu.
4. Look for the HEIC Pro app in your list of purchased apps. If it's not visible, you can search for it directly in the Store.
5. Once you find it, click on the app to download and install it.

If you encounter any issues during this process, ensure that your Microsoft account is properly linked and that you have a stable internet connection.