iCloud Contacts will not launch

Question

Windows 11, Microsoft Edge Browser.

I sign into icloud.com with my iCloud password. I see all the icons there for mail, calendar, contacts, etc.

My calendar launches correctly, however whenever I try to open my contacts i sit on the screen in a "nothing-to-do-loop".

On my iPhone I am able to access my contact list.

I downloaded and installed iCloud for windows and it will not allow me to select the option to enable contacts.

I do not use, nor do I ever intend to use Outlook, yet I am getting the impression this has something to do with Outlook???

thank you, Don Walborn ******@gmail.com

Answer 1

It seems you are experiencing issues accessing your iCloud contacts through the iCloud website on Microsoft Edge in Windows 11. Since your calendar is working correctly, the problem may be specific to the contacts section of the iCloud web interface. Here are a few troubleshooting steps you can try:

1. Clear Browser Cache: Sometimes, cached data can cause issues with web applications. Try clearing your browser cache and cookies in Microsoft Edge.
2. Try a Different Browser: If clearing the cache doesn't work, try accessing iCloud.com using a different web browser (like Google Chrome or Firefox) to see if the issue persists.
3. Update Microsoft Edge: Ensure that your Microsoft Edge browser is up to date. An outdated browser can lead to compatibility issues with web applications.
4. Disable Extensions: If you have any browser extensions enabled, try disabling them temporarily to see if they are causing conflicts with the iCloud website.
5. Check iCloud for Windows Settings: Since you mentioned that you installed iCloud for Windows, ensure that the settings are correctly configured. If the contacts option is not selectable, it may be worth reinstalling iCloud for Windows to reset the settings.

If these steps do not resolve the issue, it might be beneficial to reach out to Apple Support for further assistance, as the problem could be related to your iCloud account rather than Microsoft Edge or Windows 11.

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References:

• iCloud Contacts will not launch