I have Microsoft 365 Family but my dad's email storage is 15GB instead of 50gb, how do I fix that?

Question

I have Microsoft 365 Family but my dad's email storage is 15GB instead of 50gb, how do I fix that?

Answer 1

Hi! Which Microsoft Family (or Microsoft 365) plan did you purchase?

You need to invite your father to the Family. Please see this topic:

https://support.microsoft.com/en-us/account-billing/set-up-microsoft-family-safety-b6280c9d-38d7-82ff-0e4f-a6cb7e659344

If your father uses OneDrive Desktop, check if his storage has been updated in OneDrive Web. The Desktop version might be experiencing a bug.

https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage

Answer 2

Exchange Admin Center?