I am stuck in a loop i cannot contact with any support nor by chatting or phone, They gave me a ticket number and they say the issue is resolve and it is not and no Iond neither by call. i really need help with onedrive issue. please contact me at email -

Question

I am stuck in a loop i cannot contact with any support not by chatting and neither by call. i really need help with a onedrive/cloud issue. The answer to a previous person with the same question does not help please contact me at my email -

Answer 1

If you're experiencing difficulties contacting support for your OneDrive issue, here are some steps you can take:

1. Use the Microsoft Support Website: Visit the Microsoft Support page where you can find various resources and options to get help with OneDrive. This includes troubleshooting guides and FAQs that might address your issue.
2. Tech Community: Engage with the OneDrive Tech Community where you can ask questions and get advice from other users who might have faced similar issues.
3. Contact Support via the Admin Center: If you have access to the Microsoft 365 Admin Center, you can submit a support ticket directly from there. This may require creating a trial Microsoft 365 tenant if you're unable to log in to your existing account.
4. Phone Support: If you prefer speaking to someone, you can try calling the Microsoft support hotline. Make sure to follow the prompts correctly to reach the right department, especially if you're a business user.
5. Email Support: If you have a ticket number, you can also try to follow up via email, referencing your ticket number for context.

Unfortunately, I cannot contact you directly via email or provide personalized support, but I hope these suggestions help you resolve your OneDrive issue.