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To change your legal name in Microsoft systems, you typically need to ensure that your legal name matches the name on the government-issued ID you'll present at your exam appointment. If you have already registered for an exam, changing your legal name requires Microsoft support approval.
For changing your email address, if you are using a personal Microsoft account, you may need to follow specific steps to update your email address. If you are part of an organization using Microsoft 365, your administrator can assist you with changing your email address and display name.
Here are the general steps for changing your display name and email address in Microsoft 365:
- If you are an admin, go to the Microsoft 365 admin center.
- Select Users > Active users.
- Choose the user and select Manage contact information to update the display name or Manage username and email to change the email address.
- Save the changes.
If you are not an admin, you may need to contact your administrator for assistance with these changes.
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