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ADSTS5000225 - Can't access Azure portal

Fredrik Majava 25 Reputation points
2026-02-10T07:36:36.04+00:00

Hi,

I signed up for a trial account for Azure yesterday, and when I try to sign in I'm faced with a ADSTS5000225 error code.
I used the same account to register for the Azure Free account a couple of years ago when I did the AZ-900 training. That tenant is long gone due to inactivity. I do not wish to reactivate that one, but rather have a new fresh one so I can refresh my knowledge.

How do we solve this?

BR
Fredrik

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
  1. Sridevi Machavarapu 22,115 Reputation points Microsoft External Staff Moderator
    2026-02-10T07:56:21.5366667+00:00

    Hello Fredrik Majava,

    This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

    https://portal.azure.com/<tenant-ID>

    Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

    And the tenant will be restored successfully.

    If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

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