Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
unable to login to portal.azure.com
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 37%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
akhila kappeta
0
Reputation points
when ever i am tring to login into microsoft azure portal using portal.azure.com it is giving me below mentioned error . can you please help me to resolve the issue
Sign-in failed
Error code: interaction_required
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 9f33c3cd-b73b-4060-90e3-27c75f160400 Correlation ID: 019c46f1-3168-7a0e-898d-ebce40655768 Timestamp: 2026-02-10 09:45:38Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 29,305 Reputation points Microsoft External Staff Moderator2026-02-10T10:21:31.6066667+00:00 Hello akhila kappeta
Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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Rukmini 29,305 Reputation points Microsoft External Staff Moderator
2026-02-12T09:15:46.9166667+00:00 Hello akhila kappeta, Please share the details over the private messages so that we can assist you further.
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