Dont know if emails I am receiving are from Microsoft, Need help.

Question

I have had Microsoft for many years and just recently I have received several emails stating my Microsoft account has been logged into in different countries. It wants me to click on the link in the emails to fix the problem, However, I am not sure if these emails are legit or scammers. I have sent 2 of these emails to Microsoft with no response, and tonight I have received 2 more emails. I need to know if these are legit emails or not and cannot get an answer. These emails are coming from ******@accountprotection.microsoft.com

Can someone please help. If my account has been hacked I need to know.

Answer 1

The sender address (******@accountprotection.microsoft.com) does indicate that Email may be genuine.

The best option is to not click anything in the Email, log into your Microsoft account on this link to check the recent activity on your account, do you see any login attempts form location(s) you do not recognise and if so, are the login attempts indicated as successful.

https://account.live.com/Activity

Answer 2

To determine if the emails you are receiving from ******@accountprotection.microsoft.com are legitimate, you can follow these guidelines:

1. Check the Sender's Email Address: Emails from Microsoft support typically come from verified domains such as microsoft.com or microsoftsupport.com. The domain accountprotection.microsoft.com is a legitimate Microsoft domain, which suggests that the email could be genuine.
2. Look for Phishing Indicators: Be cautious of any email that asks you to click on links or provide personal information. Instead of clicking on links in the email, you can manually navigate to the Microsoft account page by typing the URL directly into your browser.
3. Analyze the Content: Legitimate emails from Microsoft will usually contain specific information about your account and may include instructions on how to secure your account. If the email seems generic or contains grammatical errors, it may be a phishing attempt.
4. Contact Microsoft Support: If you are still unsure, you can contact Microsoft support directly through their official website for assistance. They can help you verify if your account has been compromised.
5. Report Suspicious Emails: If you suspect that the emails are phishing attempts, do not click on any links or provide any information. You can report these emails to Microsoft for further investigation.

If you notice any suspicious activity in your account, such as unexpected logins or changes, it is important to take immediate action to secure your account.

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References:

• How do I know if an email from Microsoft support is genuine?
• Respond to a compromised cloud email account