Trying to get a copy invoice on 365 account

Question

I don't seem to be able to access Microsoft 365 to get a copy of my subscription invoice paid 17th Jan?

Answer 1

Alright. Could you verify the Email account:

1. Open Office App > File > Account.

2. On the Microsoft account page you cannot see Bill.

Also, try changing the filter to Last 12 months on the page as well.

Answer 2

Hi David,

If you redeemed a product key, no invoice is provided. In that case, the product key buyer would have the invoice.

If you bought it from the Microsoft Store, consider going to https://account.microsoft.com/billing/orders page which has the invoice.

I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, please take a moment to rate the answer. Wishing you good luck!