Media Player doesn't access website for CD title and song titles

Question

MusicMatch-ssl.xboxlive.com not longer exists - how can I load a music CD to my Windows 11 PC that shows the CD title and the songs titles?

Answer 1

Hi GaryBox-0048,

Welcome to the Microsoft Q&A forum.

I understand how confusing it can be when a music CD loads in Windows Media Player but the album and song titles don’t appear. Here's the clarification of the recommended steps from Q&A Assist's answer that you can consider:

1. Insert the audio CD into your CD/DVD drive.
2. Open Windows Media Player.
3. When the CD appears, select Rip CD.
4. The tracks will be copied to your Music library.

If online information isn’t available, the tracks may appear as “Track 01”, “Track 02”, etc. This behavior aligns with Windows Media Player’s current metadata handling.

In this case, please try these checking steps:

1. Open Windows Media Player.
2. Select Organize > Options.
3. Open the Privacy tab.
4. Review Update music files by retrieving media info from the Internet.
5. Select OK.

If titles aren’t filled in automatically, Windows Media Player allows you to edit them locally after ripping with the steps below:

1. In Windows Media Player, go to your Music library.
2. Right‑click a track or album.
3. Select Edit.
4. Enter the album title, artist, and track names manually.

I hope this helps you get your music organized smoothly. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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Answer 2

To load a music CD to your Windows 11 PC and display the CD title and song titles, you can use Windows Media Player or another media management software that supports CD metadata retrieval. Here are the steps you can follow using Windows Media Player:

1. Insert the CD into your computer's CD drive.
2. Open Windows Media Player. If it’s not installed, you can download it from the Microsoft Store.
3. In Windows Media Player, the CD should appear in the left navigation pane under "Audio CD".
4. Select the CD. Windows Media Player will attempt to retrieve the CD title and track information from the internet. If it fails to do so, it may be due to the service that provides this information being unavailable.
5. If the titles do not load automatically, you can try using a different service or software that can access CD metadata, such as MusicBrainz Picard or Exact Audio Copy.
6. Once the titles are displayed, you can choose to rip the CD to your library, which will save the songs to your PC with the correct metadata.

If you continue to experience issues with retrieving CD metadata, consider checking your internet connection or trying a different media player that may have access to alternative databases for CD information.