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How to check scheduled exam even payment is done for my friend but we are not able to see

KOKKILIGADDA SIVA SANKAR 0 Reputation points
2026-02-10T14:22:35.4833333+00:00

Unable to find scheduled exam even payment is done in mssql server

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  1. Ankit Yadav 12,205 Reputation points Microsoft External Staff Moderator
    2026-02-11T01:40:37.15+00:00

    Hello @KOKKILIGADDA SIVA SANKAR

    If the payment was successful and the date was scheduled, your friend should have received the email for the same.

    Check your Learn profile for an exam appointment on https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab

    If you are still unable to find it there, next step will be to contact support via https://aka.ms/CertificationSupport.

    You can additionally reach out to OnVue support: Pearson VUE - Customer Service

    If you found it helpful, please don't forget to click on "Accept Answer".

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  2. Q&A Assist
    2026-02-10T14:23:16.02+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To check a scheduled exam after payment has been made, you can follow these steps:

    1. Log in to the Microsoft Certification Dashboard: Ensure that you are logged into the correct account that was used to schedule the exam.
    2. Check the Exam History: Navigate to the exam history section to see if the exam is listed there. This section typically shows all scheduled and completed exams.
    3. Contact Support: If the exam is not visible, you may need to contact Microsoft Certification Support for assistance. They can help verify the payment and the scheduling status of the exam.

    For any issues, you can reach out through the Microsoft Certification Support Forums where a moderator will respond within one business day.

    Make sure to have any relevant details ready, such as payment confirmation and the email address associated with the account.

    References:

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