how to get hotmail to display incoming messages

Question

I cannot get incoming messages displayed in hotmail on any device.

I can send messages; incoming however have not displayed since 6th Februray

Answer 1

Thanks for update. do senders receive a bounce error or no reply? Test using Outlook on the web in a private browser and send a message from another email like Gmail. Check Settings, Mail, Junk email, then review Blocked senders and remove any entries.

Answer 2

Unfortunately, although I've been through all the points mentioned I still do not receive emails.

There are no forwarding arrangements in place and I am using only 1% of the available storage.

What else can be done? Can Microsoft not check this out in a way I cannot?

Answer 3

Please try to Sign in to Outlook on the web and check Focused, Other, Junk Email, and Deleted Items, then use the search bar with a sender name or subject. Open Settings, Mail, Rules and remove any rule moving or deleting mail. Check Settings, Mail, Forwarding and turn off forwarding if enabled.

Review mailbox storage under Settings, General, Storage since a full mailbox blocks new mail. Microsoft lists rules, junk filtering, forwarding, and storage limits as main causes of missing incoming mail, and correcting these restores normal delivery.