how do i fix microsoft error message

Question

How do I fix the problem below.

Microsoft Office can`t find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft will now exit.

Answer 1

Restart your computer and try repairing the Office installation. See https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b .

Which specific product do you have? If it is a subscription, you should also verify that it is active. Log in to your account at https://account.microsoft.com/services to check the status.

Answer 2

Hi! Let me help you with this issue.

Have you tried restarting the computer?

Is this for a Work/School or a Personal account?

Answer 3

To resolve the error message "Microsoft Office can’t find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft will now exit," you can try the following steps:

1. Repair Office:
   • Click Start, then click Run, type appwiz.cpl, and press OK.
   • Select your Office product from the list and click Change.
   • Choose the Repair option and follow the prompts to complete the repair process.
2. Check the Software Protection Platform Registry Entry:
   • Open the Registry Editor by typing regedit in the Start menu.
   • Navigate to HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion.
   • Look for the SoftwareProtectionPlatform value. If it’s missing, you may need to export it from a working device and merge it into the registry of the affected device.
3. Stop Running the App in Compatibility Mode:
   • Right-click the Office application that triggers the error and select Properties.
   • If the Compatibility tab is available, clear the Run this program in compatibility mode for option. If not, you can troubleshoot compatibility by right-clicking the application and selecting Troubleshoot compatibility.
4. Reinstall Office:
   • If the above steps do not resolve the issue, consider uninstalling Office completely and then reinstalling it from your Microsoft account.

These steps should help you fix the licensing issue with Microsoft Office.