Flag email on send

Question

How do I set a reminder on an email either on send, or when received?

Answer 1

Hi @Matt Bettinson,

Welcome to Microsoft Q&A forum.  

Thank you for reaching out about setting reminders on emails in the New Outlook for Windows. I know how important it is to stay on top of follow‑ups, and I understand the inconvenience when familiar features seem harder to find, especially since the reminder options in the new Outlook experience work differently from the classic version.

There are still several effective ways to set up reminders for emails - both when you receive a message and after you send one. Here are some helpful steps you can take in the meantime:

A. For incoming emails (Received mail)

Option 1: Snooze the email to a specific date and time

Snooze temporarily hides the message and brings it back to your inbox at the exact time you choose, acting as a built‑in reminder.

1. Right‑click the email (or use the Snooze button in the ribbon).
2. Select Tomorrow, Next week, or Choose a date… for a custom reminder.
3. The email moves to your Snoozed folder and will return to your Inbox at the selected time.

Snooze is available in both the new Outlook for Windows and Outlook on the web.

For more detail: Snooze Email in Outlook for Windows 11.

Please note that this information is being provided by the moderator solely for your convenience. The referenced sites are not managed or overseen by the moderator, and therefore we cannot guarantee the accuracy, security, or suitability of any software or content available there. We recommend reviewing all information carefully and ensuring you understand any associated risks before following suggestions from the provided link. 

 

Option 2: Flag the message and add a reminder in Microsoft To Do

Flagged emails automatically appear in Microsoft To Do, where you can set reminders and due dates.

1. Flag the email in Outlook.
2. Open Microsoft To Do using the same work account.
3. Make sure the Flagged email list is enabled.
4. Select the flagged item > choose Remind me or Add due date.
5. When you’re ready to follow up, select Open in Outlook from the task.

Note: Your Flagged email list in To Do includes the most recent 100 flagged messages from the last 30 days and updates automatically as you flag new emails.

Reference: Using Microsoft To Do with flagged email from Outlook.

 

 

B. For emails you’ve sent (Follow‑up reminders for yourself)

Option 1: Flag it in Sent Items, then set the reminder in To Do

1. Send the email.
2. Open Sent Items and flag the message.
3. Go to Microsoft To Do > Flagged email.
4. Set a Remind me time or add a Due date for your follow‑up.

This replicates the functionality of the classic Outlook reminder workflow.

Option 2: Use Snooze when the reply arrives

If your reminder depends on waiting for a response:

1. When the reply comes in, right‑click the message.
2. Choose Snooze and select the time you want it returned to your inbox.

This keeps the conversation out of the way until you need to take action.

 

Submit feedback to Microsoft:

As a forum moderator, I hope you understand that I don’t have the ability to make changes to the product or submit requests directly to the product team. However, I strongly recommend submitting your feedback through the Outlook (new) · Community. This is the most effective way to ensure your voice reaches the product team and can be considered for how company-only contacts are handled in search results, with potential improvements being considered for future improvements.     

You've clearly identified a real-world challenge, and your suggestion reflects a deep understanding of user needs - feedback like yours is truly valuable and helps shape the future of Microsoft team.  

Once you've submitted your feedback, feel free to share the link here in the comments. I’ll be happy to upvote it to help bring more visibility. If you prefer, I can also submit this great idea on your behalf. Just let me know, and I’ll post it for you and share the link once it’s published. I’m here to help ensure your feedback gets the attention it deserves. 

Additionally, as other users have raised similar concerns and may not be aware of where to share their feedback, I hope this response helps clarify the situation and suggests a potential next step. Highlighting this information can make it more visible to others in the community who may be facing the same issue, making it easier for them to find guidance and contribute their feedback as well.  

Thank you again for your time and for raising this important usability concern. If you have any further questions or need additional assistance, please don’t hesitate to reach out.  

Wishing you a smooth rest of your day.  

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Answer 2

To set a reminder on an email in Dynamics 365 Sales, you can do so when you are composing the email. Here are the steps:

1. Create your email message.
2. In the Email Engagement section, select Set a reminder.
3. In the Set Reminder dialog box, you can choose the condition for the reminder:
   • If I do not receive a reply by: This triggers the reminder if no reply is received by the specified date.
   • If the email is not opened by: This triggers the reminder if the message isn't opened by the specified date.
   • Remind me anyway at: This triggers the reminder at a specified time and date, regardless of other conditions.
4. Specify the Remind by date and time.
5. Optionally, add a comment to the reminder.
6. Select OK to save your settings.
7. Finally, send the email or save it as a draft.

When the reminder time passes, you will receive a notification in the assistant with links to the message and related records.

For reminders on received emails, the context does not provide specific instructions. You may need to check your email client settings for options related to reminders on received messages.

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References:

• Create and send an email message