how to regain access to azure subscription visual studio enterprise subscription

Question

how to regain access to azure subscription visual studio enterprise subscription

Nyasha Manhando 0

am writing to request assistance with regaining temporary access to my Azure subscription so that I may migrate existing resources to a new Pay-As-You-Go subscription.

Subscription details:

Subscription Name: Visual Studio Enterprise

Bharath Y P 5,745 Reputation points Microsoft External Staff Moderator

2026-02-10T21:06:00.17+00:00
Hello Nyasha Manhando, It sounds like you’re trying to regain temporary access to your Visual Studio Enterprise Azure subscription in order to migrate your resources to a new Pay-As-You-Go subscription.

Here’s what you can try to regain access:

Check for Spending Limit: Your Visual Studio subscription might be disabled because you’ve reached your spending limit. When this happens, your services stop until the next billing period unless you remove the spending limit. To remove the spending limit:

Sign in to the Azure Portal as an Account Administrator.

Go to Cost Management + Billing.

In the My subscriptions list, find your Visual Studio Enterprise subscription.

Select the banner that appears to remove the spending limit. You can choose to remove it either indefinitely or for the current billing period only.

Resolve Overdue Payments: If there’s an overdue bill, your subscription could be disabled. You can settle the past due balance by:

Signing into the Azure Portal.

Going to Cost Management + Billing.

Selecting the past due subscription and following the prompts to settle the balance.

Subscription Cancellation: If your subscription has been canceled (either by you or someone with admin privileges), you will need to reactivate it.

Sign into the Azure portal and navigate to your subscriptions.

Locate your canceled Visual Studio subscription and click on the Reactivate option.

Switch to Pay-As-You-Go: If you wish to continue using Azure services long-term:

You could convert your current subscription to a Pay-As-You-Go subscription by following the prompts in the Azure portal.

References:

Resolve past due balance

Reactivate an Azure subscription

Convert Azure subscription to Pay-As-You-Go

Hope this helps and let me know if you need any further assistance!
Nyasha Manhando 0 Reputation points

2026-02-11T07:42:22.4266667+00:00

The account is in good order but returns errors showing its failing to associate log in details with resource we need to access. Not sure if its a failure in the security subsystem or crash
Bharath Y P 5,745 Reputation points Microsoft External Staff Moderator

2026-02-11T21:53:58.0666667+00:00

Hello Nyasha Manhando, Please share the Error details you are getting?

1 answer

Your answer

Bharath Y P 5,745 Reputation points Microsoft External Staff Moderator

2026-02-10T21:06:00.17+00:00

Hello Nyasha Manhando, It sounds like you’re trying to regain temporary access to your Visual Studio Enterprise Azure subscription in order to migrate your resources to a new Pay-As-You-Go subscription.

Here’s what you can try to regain access:

Check for Spending Limit: Your Visual Studio subscription might be disabled because you’ve reached your spending limit. When this happens, your services stop until the next billing period unless you remove the spending limit. To remove the spending limit:

Sign in to the Azure Portal as an Account Administrator.

Go to Cost Management + Billing.

In the My subscriptions list, find your Visual Studio Enterprise subscription.

Select the banner that appears to remove the spending limit. You can choose to remove it either indefinitely or for the current billing period only.

Resolve Overdue Payments: If there’s an overdue bill, your subscription could be disabled. You can settle the past due balance by:

Signing into the Azure Portal.

Going to Cost Management + Billing.

Selecting the past due subscription and following the prompts to settle the balance.

Subscription Cancellation: If your subscription has been canceled (either by you or someone with admin privileges), you will need to reactivate it.

Sign into the Azure portal and navigate to your subscriptions.

Locate your canceled Visual Studio subscription and click on the Reactivate option.

Switch to Pay-As-You-Go: If you wish to continue using Azure services long-term:

You could convert your current subscription to a Pay-As-You-Go subscription by following the prompts in the Azure portal.

References:

Resolve past due balance

Reactivate an Azure subscription

Convert Azure subscription to Pay-As-You-Go

Hope this helps and let me know if you need any further assistance!
Nyasha Manhando 0 Reputation points

2026-02-11T07:42:22.4266667+00:00

The account is in good order but returns errors showing its failing to associate log in details with resource we need to access. Not sure if its a failure in the security subsystem or crash
Bharath Y P 5,745 Reputation points Microsoft External Staff Moderator

2026-02-11T21:53:58.0666667+00:00

Hello Nyasha Manhando, Please share the Error details you are getting?

Answer 1

Nyasha Manhando 0

Request Id:<PII Removed>

Correlation Id: <PII Removed>

Timestamp: 2026-02-10T16:33:57Z

Message: AADSTS90072: User account '<PII Removed>@gmail.com' from identity provider 'live.com' does not exist in tenant 'Freda Rebecca Gold Mine' and cannot access the application '<PII Removed>'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

Nyasha Manhando 0 Reputation points

2026-02-12T08:05:04.3233333+00:00

Recovery email being picked instead of account in error, tenant is not the one specified on sign in
Bharath Y P 5,745 Reputation points Microsoft External Staff Moderator

2026-02-18T21:04:41.9366667+00:00

Look like you need to be added as an external user in the 'Freda Rebecca Gold Mine' tenant. This process is known as B2B collaboration in Azure Active Directory. The admin of the 'Freda Rebecca Gold Mine' tenant needs to send you an invitation to join their organization as a guest user. Once you accept the invitation, you should be able to access the Teams application in the 'Freda Rebecca Gold Mine' tenant.
Nyasha Manhando 0 Reputation points

2026-02-19T12:46:30.7566667+00:00

When attempting to sign in to https://portal.azure.com using the above Outlook account, I am automatically redirected to authenticate with a different identity: Freda Rebecca is not intended tenant and username referenced is my recovery account.

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how to regain access to azure subscription visual studio enterprise subscription

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