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I had Microsoft Office 2024 Professional Plus with Lifetime License installed on my win 10 PC. It was not working properly. Word was not opening correctly. I ran your on line repair now everything is gone. The entire Office suite has disappeared.
A family of Microsoft word processing software products for creating web, email, and print documents.
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Hi, please note that an online repair reinstall Office replacing the existing installation. This appears to be the problem.
Hi, there is no 'Office 2024 Professional Plus' only Office LTSC Professional Plus 2024, which is an Apps for enterprise version for small businesses. Sorry you have been duped.
An Online Repair usually requires a reinstall of Office.
As Ron wrote, the license may be more of a problem in this particular case. If someone sold you Professional Plus, which is a volume license product intended for (large) organizations, and led you to believe that you purchased a consumer (home use) version, then you were scammed.
Hi Stefan, I think that Office LTSC Professional Plus 2024 is also for small businesses. I remember such a comment from Microsoft. You will note that now there is only Office Home and Business 2024 and Microsoft do not appear to have had any intention of providing Office Professional 2024 or now 2026.. I am still using Office Professional 2021, which includes Access and Publisher.
Ron, I did put "large" in parentheses for a reason, because not all organizations / businesses are large, of course. :-)
Hi Stefan, when Office 2024 was first introduced I had purchased Office Professional 2021 because I began to realise that there would be no Office Professional 2024 and Office Professional 2021 would be withdrawn soon, which it was. I contacted LTSC sales team and explained that I had Office Professional 2021 and asked how much would they charge for one installation of Office LTSC Professional Plus 2024. It took a bit of time to get a price, but they did quote me £400 for LTSC Pro Plus 2024. The one new feature provided by the LTSC version is that it can be installed/deployed without an internet connection for user that are not allowed to be on the internet for security reason. I am still not sure if there is any problems redeeming it using the Product Key over the internet!
I have never run one of the LTSC versions myself. I think part of the flexibility with the these versions is that they allow different methods of activation, including activation in an environment without internet access, if necessary. Activation/deployment is documented at https://learn.microsoft.com/en-us/office/ltsc/2024/deploy (you have probably already read it).
Hi Stefan, yes I have all the LTSC links, which really do not help unless the user wants to deploy it. But then again see: https://learn.microsoft.com/en-us/office/ltsc/2024/overview?source=recommendations "Office Long Term Service Channel (LTSC) 2024 is the most recent edition of Microsoft's core productivity apps designed for use in highly regulated or restricted environments that can't take feature updates. It's available to organizations through volume licensing agreements."
What is surprising is that Office Professional 2021 is still on sale from Microsoft: https://www.microsoft.com/en-us/d/office-professional-2021/cfq7ttc0hhj9/0003?msockid=21f5055f4e8961ed247313fa4fef60a0&activetab=pivot:overviewtab
Ron, thanks for that second link. I had no idea that Microsoft still offers Office 2021 Professional. On the contrary, here in the forums, the usual response from me and others is that Microsoft never sells older versions of their software...
Stefan, yes, I would not have believed it without the link. However, the LTSC 2024 version is not suitable to replace Professional 2021. The only alternative it to purchase Home and Business 2024 and Access 2024 (bit expensive). They have until end of support 13th October 2026 to decide what to do! https://learn.microsoft.com/en-gb/lifecycle/products/office-2021