Breakout rooms does not populate in teams

Question

In a Teams meeting and need to put participants in breakout rooms. I no longer see that options.

Answer 1

Hi @Jeanne Dozier,  

Welcome to the Microsoft Q&A forum. 

Thank you very much for reaching out regarding the missing Breakout rooms option in your Teams meeting. I'd like to provide the following information: 

1/ Requirements for the Breakout rooms feature to appear 

To help clarify, the Breakout rooms feature will only appear when the following requirements are met: 

• Only organizers and assigned managers can create or manage breakout rooms. 
• The meeting is a standard Teams Meeting, not a Webinar or Town hall, as these event types do not support breakout rooms.  
• Breakout rooms are not available in private/shared‑channel meetings. 
• You are joining via the Teams desktop app (Windows or Mac) since only this version supports creating/managing breakout rooms. 

For additional information, you can refer to these articles: 

• Breakout rooms troubleshooting guide in Microsoft Teams - Microsoft Support 
• Breakout Room not working in Teams meeting 

Please note that this information is being provided by the moderator solely for your convenience. The referenced sites are not managed or overseen by the moderator, and therefore we cannot guarantee the accuracy, security, or suitability of any software or content available there. We recommend reviewing all information carefully and ensuring you understand any associated risks before following suggestions from the provided link. 

2/ Contact Support 

If you have confirmed all of the above and still don’t see the option, it is very likely that your organization’s Teams Meeting Policy has disabled Breakout rooms. This is controlled through the policy setting AllowBreakoutRooms in the CsTeamsMeetingPolicy. When this setting is turned off, the Breakout rooms button will not appear. 

In this case, I recommend reaching out to your IT administrator to verify whether the Allow breakout rooms option is enabled for your account. 
Please note that these configurations can only be set by your organization’s IT admin, as they are governed by your company’s Teams meeting policies. 

We kindly ask for your understanding that, as moderators, we do not have access to the administrative tools or permissions required to investigate or modify these configurations. We also do not have the capability to initiate remote sessions for direct assistance. Our role is to guide users to the appropriate resources and support channels.   

I hope this information is helpful. Should you have any further questions or need additional assistance, feel free to reach out.   

I look forward to hearing your thoughts on this. 

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Answer 2

If the breakout rooms option is not populating in your Teams meeting, it could be due to several reasons:

1. Teams Meeting Policy: Ensure that the Teams meeting policy assigned to your account allows for breakout rooms. Only users with the appropriate roles (organizer, co-organizer, or breakout room manager) can manage breakout rooms.
2. Feature Availability: Breakout rooms are only available in Teams meetings. If you are in a different type of meeting or if the feature has been disabled by your Teams administrator, you will not see the option.
3. Technical Issues: Sometimes, technical glitches can prevent features from appearing. Try refreshing the Teams application or checking for updates.

If the issue persists, you may want to contact your IT support or Teams administrator for further assistance.