Unable to uninstall Office 2021 Professional Plus - Error 30045-44(1)

Question

Unable to uninstall Office 2021 Professional Plus - Error 30045-44(1)

I've tried every method to uninstall and nothing works.

Answer 1

Hello

How did you uninstall it precisely?

Can you please type cmd in the search on the taskbar, and press enter to launch Command Prompt, then run these commands one at a time.

cscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus 
cscript "C:\Program Files\Microsoft Office\root\Office16\OSPP.VBS" /dstatus 
cscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus 
cscript "C:\Program Files (x86)\Microsoft Office\root\Office16\OSPP.VBS" /dstatus 

Then please share a screenshot. Thanks!

Answer 2

To resolve the issue of being unable to uninstall Office 2021 Professional Plus with the error code 30045-44(1), you can try the following steps:

1. Use the Uninstall Troubleshooter: Microsoft provides an uninstall troubleshooter that can help remove Office applications. Download the troubleshooter from the Microsoft support site and run it to see if it can resolve the uninstallation issue.
2. Manual Uninstallation: If the troubleshooter does not work, you can try manually uninstalling Office:
   • Go to Control Panel > Programs and Features.
   • Find Microsoft Office 2021 in the list, select it, and click Uninstall.
   • If you encounter errors, proceed to delete any remaining Office folders in the following locations:
     • C:\Program Files\Microsoft Office
     • C:\Program Files (x86)\Microsoft Office
   • Also, check for any Office-related entries in the registry and remove them with caution.
3. Use the Office Removal Tool: If the above methods fail, you can use the Office removal tool (o15-ctrremove.diagcab) to completely uninstall Office. This tool can be downloaded from Microsoft's official site.
4. Reboot and Retry: After attempting the above methods, reboot your computer and try to uninstall Office again.

If you continue to experience issues, consider reaching out to Microsoft Support for further assistance.

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References:

• Troubleshooting Office installation failures
• Office 2021 desktop apps fail to open, cannot restore or uninstall - Microsoft Q&A