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Am unable to login portal.azure.com

shyam prasad 0 Reputation points
2026-02-11T07:48:05.0633333+00:00

Hi Team,

Am unable to login Azure.portal.com https://portal.azure.com

Am getting the error Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

Could you please help us to active my portal.azure.com

Regards

Shyam

Microsoft Security | Microsoft Entra | Microsoft Entra ID

2 answers

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  1. Shubham Sharma 10,725 Reputation points Microsoft External Staff Moderator
    2026-02-20T11:08:56.1633333+00:00

    Hello shyam prasad

    We would like to inform you that your tenant has been successfully reactivated.

    You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

    If this was helpful to resolve your query, please accept the answer and upvote it 👍 to make it helpful for the community.

    Thank you for helping to improve Microsoft Q&A!

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  2. shyam prasad 0 Reputation points
    2026-02-11T08:47:53.35+00:00

    Hi Team,

    Please find the below details and let us know

    • Tenant ID: <PII REMOVED>
    • Correlation ID from the login failure: <PII REMOVED>
    • Timestamp of the failure:<PII REMOVED>
    • Subscription ID: <PII REMOVED>
    • Contact phone number (add +Country code): <PII REMOVED>
    • Contact email address: <PII REMOVED>
    • Email address (affected account): <PII REMOVED>
    • Country:<PII REMOVED>
    • TimeZone: <PII REMOVED>

    Regards

    Shyam

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