My store app with id : 9NTR4B40K0R6 is not available through search

Question

I have my App in microsoft store (ID 9NTR4B40K0R6) named "IP Subnet". It is not available thorough search in the store. I cannot even find it in my publisher name.

Answer 1

I have checked these already. The app was released on Feb-6-2026, App type is free. App status is published.

Answer 2

If your app "IP Subnet" with ID 9NTR4B40K0R6 is not available through search in the Microsoft Store, there could be several reasons for this issue:

1. App Availability: The app may not be available in your region or may have restrictions that prevent it from being listed in certain searches.
2. Search Indexing: Sometimes, newly published apps take time to be indexed properly in the store's search results. If your app was recently published, it might not yet appear in search results.
3. Publisher Name: Ensure that you are searching with the correct publisher name associated with your app. If there are multiple accounts or variations, it might affect the search results.
4. App Status: Check if your app is published and not in a draft or unpublished state. If the app is not live, it won't show up in search results.
5. App Type: If your app is a paid app, it might not be displayed if the search is filtered to free apps.

If you have confirmed that your app is published and should be available, you may want to contact Microsoft support for further assistance regarding its visibility in the store.

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References:

• Get started with Microsoft Store - Frequently Asked Questions
• Add Microsoft Store Apps to Microsoft Intune