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how stop someone requesting on my phone to access my microsoft accounts

Eugene R 20 Reputation points
2026-02-11T11:33:09.5233333+00:00

I keep getting IM on my phone that someone is requesting access to my OUTLOOK accounts (NEW and CLASSIC). I change my password often and have 2FA- I DENY each request. Do I need to close the account and open a new-one (which would mean going through all my apps and changing the contacts).

Outlook | Outlook for mobile | Outlook for Android | For home
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  1. Q&A Assist
    2026-02-11T11:33:23.4833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To stop someone from requesting access to your Microsoft accounts, you can take the following steps:

    1. Review Security Settings: Make sure to check your security settings on your Microsoft account. Ensure that all recovery options (like phone numbers and email addresses) are accurate and that there are no unfamiliar devices or apps linked to your account.
    2. Enable Two-Factor Authentication (2FA): Since you already have 2FA enabled, ensure that it is set up correctly. This adds an extra layer of security, requiring a second form of verification when someone tries to access your account.
    3. Change Your Password: Although you mentioned that you change your password often, consider using a strong, unique password that is not easily guessable. Avoid reusing passwords from other accounts.
    4. Check for Unauthorized Access: If you suspect that someone is trying to access your account, check your account activity for any unauthorized changes or sign-ins. You can do this by logging into your Microsoft account and reviewing the recent activity section.
    5. Secure Your Devices: Run antivirus scans on your devices to ensure they are not compromised. If you suspect any device may be compromised, consider factory resetting it.
    6. Contact Microsoft Support: If the issue persists, it may be beneficial to contact Microsoft Support for further assistance. They can help you secure your account and provide guidance on any suspicious activity.
    7. Consider Account Closure: If you continue to receive access requests and feel your account is compromised, you may consider closing the account and creating a new one. However, this should be a last resort after trying the above steps, as it will require updating all your apps and contacts.

    By taking these steps, you can help secure your account and reduce the likelihood of unauthorized access requests.

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  1. Sumit D - IA 160.7K Reputation points Independent Advisor
    2026-02-11T12:07:31.6766667+00:00

    Hi Eugene,

    Your Email was probably exposed in a data breach, hence the repated requests to sign in. If you follow my instructions carefully below, it should work.

    https://www.yourwindowsguide.com/2025/04/microsoft-single-use-code-email.html

    Hiding or disabling the sign-in capability for your email would get rid of the single-use code emails. Hiding it would mean that it is not possible to log in using the same, but you can use it for emailing. For that, do the steps below:

    • Make a new Alias for login purposes at this link.
    • Next, fix this alias as the primary alias at https://account.live.com/names/manage page.
    • Now, the next step is to disable the sign-in capability for the the original email, which is possibly hacked in a data breach. Concurrently, You can manage that on this page. Uncheck the Email and click Save.
    • Furthermore, as expected, you can still send and receive email from the old Alias – you have just disabled the capability of it to sign in. Remember to keep the new alias secret or use elsewhere. The dropdown on Outlook apps, like Android and Outlook New on Windowswould show you all your addresses to send an email from.
    • Now, when someone would try to use the breached address, they will hit an error. The error message would say that the Email does not exist.

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

    Otherwise, please take a moment to rate the answer. Wishing you good luck!

    A Windows MVP writes content on the above website, so it is safe. However, do watch out for the ads. It should translate into your Browser language automatically.

    1 person found this answer helpful.
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